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Terms and Conditions  walletii Mega Campaign

Campaign Period: 11 November 2026 – 5 January 2027 | 8 Weekly Draws | Total prizes: OMR 37,000 | 1,876 winners

The "walletii Weekly Raffle" campaign (the "Campaign") is a time-limited promotional campaign offered by walletii to eligible new and existing walletii customers in the Sultanate of Oman. Participation in the Campaign is subject to these terms and conditions (the "Campaign Terms"), which are supplemental to, and must be read together with, the walletii customer terms and conditions and, where relevant, the walletii Loyalty Program terms and conditions. In the event of any conflict in relation to the Campaign, these Campaign Terms prevail in respect of the Campaign only.

Definitions
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1. In these Campaign Terms, the terms listed below have the following meanings:

• "Applicable Law" means the laws of the Sultanate of Oman and any applicable regulation, rule, circular, direction, instruction or requirement of the Central Bank of Oman or any other competent authority in the Sultanate of Oman.
• "Campaign Period" means the period commencing at 00:00 (Oman time) on 11 November 2026 and ending at 23:59 (Oman time) on 5 January 2027, both dates inclusive.
• "Campaign Week" means each of the eight (8) consecutive periods of seven (7) days falling within the Campaign Period, each commencing at 00:00 (Oman time) on a Sunday and ending at 23:59 (Oman time) on the following Saturday, as set out in clause 14.
• "Draw Date" means, in respect of each Campaign Week, the date of the Weekly Draw for that Campaign Week as set out in clause 14.
• "Eligible Customer" means a customer who meets the eligibility requirements in clauses 2 to 5 and who has not been disqualified under these Campaign Terms.
• "Eligible Transaction" means a transaction of a type listed in clause 6 which meets the minimum transaction value specified in clause 7 and which is successfully completed and settled in walletii's systems during the Campaign Period.
• "Excluded Transaction" means any transaction listed in clause 10 or otherwise excluded under these Campaign Terms.
• "Prize" means a cash prize in Omani Rial of the amount specified in clause 15 for the relevant prize tier, to be credited to the winner's walletii wallet in accordance with these Campaign Terms.
• "Raffle Ticket" means an entry into a Weekly Draw allocated to an Eligible Customer in accordance with these Campaign Terms.
• "Wallet Limits" means the maximum wallet balance, transaction, velocity and other limits applicable from time to time to a customer's walletii wallet under the walletii customer terms and conditions and Applicable Law.
• "walletii Card" means a payment card issued in connection with a customer's walletii account, if and when made available by walletii.
• "Weekly Draw" means the random draw conducted in respect of each Campaign Week to select the winners of the Prizes for that Campaign Week.

Eligibility and Participation

2. The Campaign is open to new and existing walletii customers who hold a registered walletii account with an active wallet that has been successfully verified in accordance with walletii's customer due diligence and know-your-customer requirements. A customer who registers during the Campaign Period becomes eligible only from the time his or her wallet is successfully verified and activated, and transactions completed before that time will not be counted.

3. Employees and directors of walletii, employees of any agency engaged in connection with the Campaign, and the immediate family members of any of them, are not eligible to participate in the Campaign.

4. Each customer may participate in the Campaign through one (1) walletii account only. Participation does not require any purchase or payment beyond the Eligible Transactions themselves, and no fee is charged to participate.

5. A customer whose walletii account or wallet is suspended, blocked, restricted, dormant or closed, or is subject to investigation, will not be eligible to receive Raffle Tickets or Prizes while that status continues.

Eligible Transactions, Raffle Tickets and Excluded Transactions

6. The following transactions, when completed through the walletii app (or, in the case of walletii Card transactions, using the walletii Card) by an Eligible Customer, are eligible transactions for the Campaign:

• Mobile recharge: completed mobile recharges for any mobile operator supported in the walletii app;
• Bill payments: completed payments of postpaid mobile bills, utility bills, government payments and other bills to billers made available for that purpose in the walletii app;
• Merchant payments: completed payments to merchants participating in walletii's merchant payment service;
• Gift card purchases: completed purchases of gift cards through the walletii app; and
• walletii Card transactions: eligible purchases made using the walletii Card on or after 1 December 2026, or such later date on which the walletii Card is launched and activated for the Campaign, as notified by walletii through the walletii app.

7. Each transaction must have a value of not less than OMR 1 (one Omani Rial) to qualify as an Eligible Transaction.

8. An Eligible Customer will receive one (1) Raffle Ticket for each Eligible Transaction, subject to a maximum of 50 Raffle Tickets per Eligible Customer in each Campaign Week. Eligible Transactions completed in excess of that maximum will not generate additional Raffle Tickets.

9. Raffle Tickets are allocated to the Weekly Draw for the Campaign Week in which the relevant Eligible Transaction is completed, and participate only in that Weekly Draw. Raffle Tickets do not carry forward to any subsequent Weekly Draw. A transaction may be counted once only, and the time of completion will be determined by the time recorded in walletii's systems (Oman time).

10. The following transactions are Excluded Transactions and will not generate any Raffle Ticket:

• international money transfers, remittances, cross-border money transfers and any related international transfer services;
• local wallet-to-wallet transfers sent by customers;
• money received into a wallet;
• adding money to the wallet, including cash-in and bank or card top-ups;
• payment requests;
• ATM withdrawals;
• the crediting or use of walletii points, cashback, Prizes or any other reward or promotional credit; and
• failed, reversed, cancelled, refunded, charged back or disputed transactions, and transactions that are pending or under investigation.

11. Where a transaction is reversed, cancelled, refunded or charged back after a Raffle Ticket has been allocated, walletii may withdraw that Raffle Ticket and, where a Prize has already been awarded on the basis of it, may require the return of the Prize or payment of its equivalent value, acting reasonably and subject to Applicable Law.

12. walletii reserves the right to determine, classify and exclude any transaction category from eligibility under the Campaign where required for compliance with Applicable Law, Central Bank of Oman requirements or walletii's internal compliance policies.

13. walletii's records of transactions and Raffle Tickets will be conclusive for the purposes of the Campaign, save in the case of manifest error. walletii is not responsible for any transaction which is not completed or recorded, or any Raffle Ticket which is not allocated, as a result of any technical failure, network or system outage, or any circumstance beyond walletii's reasonable control.

Weekly Draws

14. Eight (8) Weekly Draws will be conducted, one for each Campaign Week, as follows:

Prizes

15. The total value of Prizes under the Campaign is OMR 37,000, awarded to a total of 1,876 winners across the eight (8) Weekly Draws, as follows:

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16. Each Prize will be credited to the winner's walletii wallet. Prizes are not payable in cash, by bank transfer or to any other account or wallet.

17. An Eligible Customer may win only one (1) Prize in any Weekly Draw. Once a Raffle Ticket held by a customer has been selected in a Weekly Draw, all other Raffle Tickets held by that customer for that Weekly Draw will be excluded from that Weekly Draw.

18. A customer who has won a Prize in a Weekly Draw remains eligible to participate in subsequent Weekly Draws.

Draw Process and Verification

19. Each Weekly Draw will be conducted by random selection from all valid Raffle Tickets for the relevant Campaign Week, on the applicable Draw Date or as soon as reasonably practicable thereafter, and will be supervised in accordance with walletii's internal controls and any process required by Applicable Law or by any permit, approval or no-objection obtained in respect of the Campaign. Any change to a Draw Date will be notified through the walletii app.

20. In each Weekly Draw, winners will be selected in descending order of prize tier, starting with the First Prize and ending with the Fifth Prize. walletii may also select reserve entries in each Weekly Draw for use under clause 26.

21. walletii reserves the right to verify all transactions, customer identity and Campaign eligibility before announcing any winner or crediting any Prize, and may withhold announcement or crediting pending completion of that verification.

Winner Notification and Prize Crediting

22. Winners will be notified through the walletii app, SMS, push notification or using the registered contact details held in their walletii account. It is the customer's responsibility to keep those details accurate and up to date.

23. Winners must provide any identification and documentation requested by walletii for verification of identity and eligibility, including any documentation required under Applicable Law and walletii's customer due diligence requirements.

24. Subject to successful verification, Prizes will be credited to the winner's walletii wallet within five (5) business days after the relevant Draw Date.

25. The crediting of a Prize is subject to the Wallet Limits applicable to the winner's wallet. Where crediting a Prize in full would cause a Wallet Limit to be exceeded, walletii will notify the winner and will defer crediting the Prize until the winner has made sufficient capacity available in the wallet, at which point the Prize will be credited in full. If sufficient capacity is not available within thirty (30) days of that notification, the Prize shall be forfeited and walletii may award it to a reserve entry from the same Weekly Draw or retain it, at its discretion and subject to Applicable Law.

26. If a selected winner fails to provide the documentation requested by walletii within fourteen (14) days of the request, fails to meet the eligibility requirements, or holds a walletii account or wallet which is suspended, blocked, restricted, dormant or closed at the time of crediting, the Prize shall be forfeited and walletii may award it to a reserve entry from the same Weekly Draw or retain it, at its discretion and subject to Applicable Law.

27. Once credited, a Prize forms part of the winner's wallet balance and may be used in accordance with the walletii customer terms and conditions.

Campaign Limitations

28. A winner's entitlement to a Prize is personal to the winner and, before crediting, is non-transferable and may not be sold, assigned, gifted, exchanged, pledged, encumbered or otherwise made available, directly or indirectly, to or for the benefit of any other person. A Prize may not be credited to any account or wallet other than the winner's own walletii wallet or exchanged for any alternative prize, walletii points or any other benefit.

29. Raffle Tickets have no monetary value, do not constitute a deposit, electronic money, customer funds or a right to cash, cannot be transferred, sold or exchanged, and confer no rights other than those expressly set out in these Campaign Terms.

Fraud Prevention and Disqualification

30. walletii reserves the right to disqualify any participant, cancel any Raffle Ticket and withhold or recover any Prize where walletii reasonably determines that the participant has engaged in fraud, attempted fraud, abusive, manipulative or suspicious activity, the structuring or splitting of transactions in order to generate Raffle Tickets, circular or self-directed transactions (including payments to merchants or billers connected with the participant) carried out to generate Raffle Tickets, the use of multiple or duplicate accounts, the provision of false or misleading information, or any other breach of these Campaign Terms or Applicable Law. Recovery of a Prize may include debiting the amount of the Prize from the participant's walletii wallet, to the extent permitted by the walletii customer terms and conditions and Applicable Law.

31. walletii's determination in relation to fraudulent, abusive, suspicious or non-compliant conduct shall be final, subject to Applicable Law. Any action taken under this section is without prejudice to walletii's other rights and remedies, including the right to suspend or close the customer's walletii account and to report the matter to the competent authorities.

Campaign Modification and Termination

32. walletii may, at any time and subject to Applicable Law, modify, suspend or terminate all or any part of the Campaign where walletii reasonably considers this necessary or appropriate for operational, commercial, legal, regulatory, supervisory, compliance, fraud-prevention, security or campaign-integrity reasons. Such modifications may include changes to eligibility requirements, Eligible Transactions and Excluded Transactions, Raffle Ticket rules and limits, the Campaign Period, Campaign Weeks, Draw Dates and prize composition.

33. walletii will notify customers of any material modification, suspension or termination of the Campaign through the walletii app, the walletii website, email, SMS, push notification or another electronic communication channel made available to the customer. Unless walletii specifies otherwise in the notice, a modification will take effect on the date on which notice is given.

34. walletii may make immediate changes to, or suspend or terminate, the Campaign without prior notice where reasonably necessary to comply with Applicable Law, a regulatory or supervisory requirement or a direction of a competent authority, or for fraud prevention, security or the protection of walletii, its customers or the integrity of the Campaign.

Compliance with Local Laws and Regulations

35. The Campaign is conducted in accordance with the laws of the Sultanate of Oman and the regulations of the Central Bank of Oman, and is subject to all approvals, permits and no-objections required in respect of a promotional prize draw of this type.

36. walletii may amend, restrict, suspend or terminate any aspect of the Campaign where required to comply with Applicable Law or any legal, regulatory, supervisory or compliance obligation. Any regulatory change affecting the Campaign will take effect from the date specified in the relevant regulatory instrument or walletii notice, and customers will be bound by the revised rules from that date, subject to any non-excludable rights under Applicable Law.

Personal Data and Publicity

37. walletii will process participants' personal data in accordance with its privacy notice and Applicable Law for the purposes of administering the Campaign, verifying eligibility, conducting the Weekly Draws, crediting Prizes, and meeting its legal and regulatory obligations.

38. walletii may publish the first name and partially masked mobile number of a winner for the purpose of announcing the result of a Weekly Draw. Customers should rely only on the walletii app and the official walletii website to confirm winners, and walletii will never ask a winner to pay any fee or share a PIN or OTP to receive a Prize. walletii will not use a winner's full name, image, likeness or testimonial for marketing or promotional purposes without that winner's prior written consent, and such consent is not a condition of receiving a Prize.

Relationship with Other walletii Terms

39. These Campaign Terms are supplemental to the walletii customer terms and conditions and, where relevant, the walletii Loyalty Program terms and conditions, and do not affect a customer's rights or obligations under those terms. Where a transaction is both an Eligible Transaction under the Campaign and an eligible transaction under the walletii Loyalty Program, walletii points will be awarded in accordance with the Loyalty Program terms.

Acceptance of Terms

40. By participating in the Campaign, customers are deemed to have read, understood and accepted these Campaign Terms and any amendment made in accordance with them.

Governing Law, Jurisdiction and Language

41. The Campaign and these Campaign Terms are governed by the laws of the Sultanate of Oman and are subject to the jurisdiction of the competent courts of Oman, without prejudice to any dispute-resolution procedure required by the Central Bank of Oman.

42. These Campaign Terms will be published in Arabic and English. In the event of any discrepancy between the two versions, the Arabic version shall prevail.